Privacy Policy

Last Updated: 12/4/2025

This Privacy Policy explains how Navi (“Navi”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use our website, platform, assessments, and related services (collectively, the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, you may not use the Services.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Services, and information from third parties as described below.

1.1 Information You Provide

When you use Navi, you may provide personal information including:

• Identity Information: Name, age, background details.

• Career Inputs: Degrees, education history, salary history, job history, favorite and least favorite roles, employment tenure, and written responses.

• Assessment Data: Responses to self-reflection or intrinsic motivator questions, scores, and insights generated during assessments.

• Account Information (if applicable): Username, password, preferences.

• Communication Information: Emails sent to us, form submissions, or support requests.

• Payment Information: If you purchase paid features. Payment processing is handled by third-party processors, and Navi does not store full payment card details.

1.2 Information Collected Automatically

When you use the Services, we automatically collect:

• Device information: IP address, browser type, operating system.

• Usage data: Pages visited, features used, time spent, interaction patterns.

• Cookies and tracking technologies: To maintain functionality, personalize user experience, and analyze performance.

1.3 Information From Third Parties

We may receive information from:

• Analytics providers: To understand usage trends.

• Payment processors: Limited information needed to confirm transactions.

• Third-party integrations: Only when you explicitly authorize a connection.

2. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve the Navi platform and Services.

• Generate personalized career insights, assessments, and recommendations.

• Analyze performance, user behavior, and platform effectiveness.

• Communicate with you about updates, support messages, and service changes.

• Process transactions and deliver purchased products or services.

• Develop new features, tools, or programs.

• Detect, prevent, and address technical issues or security risks.

• Comply with legal obligations and enforce our Terms.

3. How We Share Your Information

We do not sell your personal information.

3.1 Service Providers

With trusted vendors who assist with:

• Hosting and infrastructure

• Analytics

• Customer support

• Payment processing

• Security monitoring

These providers may only use personal information to perform services for us and must protect it.

3.2 Legal and Compliance

We may disclose information if required by law, court order, or governmental authority, or if necessary to:

• Protect our rights, property, or safety

• Enforce our Terms

• Detect and prevent fraud or misuse

3.3 Business Transfers

If Navi is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Keep the site functioning

• Analyze usage

• Improve user experience

• Customize content

You can control cookies through your browser settings, but disabling them may impact functionality.

5. Data Retention

We retain personal information only as long as necessary for:

• Providing the Services

• Legal or regulatory obligations

• Resolving disputes

• Enforcing agreements

Assessment results and user inputs may be stored to allow ongoing coaching and user progress tracking unless you request deletion.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights including:

• Accessing your personal information

• Requesting correction or updates

• Requesting deletion

• Opting out of certain data uses

• Withdrawing consent when processing is based on consent

To exercise any rights, contact us at hey@trynavi.com.

8. Children’s Privacy

Navi is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have unknowingly collected data from a minor, we will delete it promptly.

9. International Users

If you access the Services from outside the United States, your information may be transferred to and processed in the United States. By using the Services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Continued use of the Services indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Navi
hey@trynavi.com